General Assistant

Job Title: General Assistant

Company: British Institute of Lasers

Location: Coventry UK

About Us:

At the British Institute of Lasers, we take pride in being a premier supplier of high-quality laser and IPL machines both in the UK and internationally. Our team, backed by over 20 years of scientific experience, comprises fully qualified laser engineers and dedicated customer support staff. We are committed to delivering exceptional service and advanced solutions to our clients.

Job Description:

We are currently seeking a proactive and versatile General Assistant to join our team. The successful candidate will be responsible for supporting various aspects of our business, including customer service, data management, digital marketing, and website development. This role is crucial to ensuring that our clients receive the highest level of service and support.

Key Responsibilities:

  • Responding to and assisting with customer enquiries in a timely and professional manner
  • Gathering customer information and organizing it into spreadsheets for analysis and tracking purposes
  • Implementing email remarketing campaigns to engage existing and potential clients
  • Managing and updating social media channels, ensuring engaging content and brand consistency
  • Modifying and improving website content to enhance user experience and site performance
  • Assisting in the development and implementation of website layout improvements
  • Ensuring brand consistency across all marketing materials and digital platforms


  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficient in Microsoft Office, especially Excel, and experience with data management
  • Familiarity with digital marketing tools, including email marketing and social media management
  • Basic knowledge of website development and content management systems (CMS) is a plus
  • Strong attention to detail and commitment to maintaining brand consistency
  • Ability to work effectively both independently and as part of a team
  • A proactive and adaptable approach to problem-solving

How to Apply:

If you are interested in joining our dynamic team at the British Institute of Lasers, please send your CV to [email protected] or call 0800 470 0904 for further information.

British Institute of Lasers is an equal opportunity employer. We welcome and encourage applications from all qualified candidates, regardless of their race, gender, disability, religion, or age.

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