Repairs & Servicing
Looking to repair or service your laser machine? Please fill in the following form on this page.
At British Institute of Lasers we have 25 years of experience in repairs and servicing of IPL and laser machines. This dates back to when IPL and laser machines started finding their way into salons and laser clinics.
If you are after peace of mind, we provide annual maintenance contracts on a range of machines. Here you pay a fixed fee, which covers the labour charge to fix your machine faults. No matter how many times your machine fails you are still covered. We will invoice you for parts separately.
At British Institute of Lasers, in addition to undertaking services on our own machines, we also service and repair laser hair removal, IPL and tattoo removal machines from some other manufacturers. Due to lack of service manuals, service agreements and parts availability we do not repair Chinese made machines. There are a few exceptions, as there are only a few Chinese manufacturers with enough technical support availability.
If you have a Chinese made machine you can fill out our form, and we will let you know if we can do any work on your machine.
Alongside performing general servicing on machines, we can fix the most common issues that occur with laser machines, and every repair includes a 3-month warranty. This provides peace of mind and allows business to continue uninterrupted.
Fill out our form and a member of our team will be in touch with you as soon as possible.
Most insurance companies and City Councils need an annual service certificate as part of their requirements. If your machine is a portable desktop type, we either send an engineer to you or bring your machine to our workshop for the service. For bulky machines our engineers will visit you. Upon completion of the service, you will be provided with a service certificate.
Fill out our form and a member of our team will be in touch with you as soon as possible.