Orders and delivery
Delivery Information
Clear information about UK delivery, overseas shipping and arranging equipment delivery alongside your training.
UK and international orders
Arranging Your Delivery
We will give you information about the expected delivery period when you place your order. Where training is included, we will also work with you to agree a suitable training date.
Delivery arrangements
How Delivery Is Handled
The arrangements depend on your location and whether on-site training is being provided.
US customers
Free UK Delivery
Delivery is provided free of charge for destinations within the US.
International customers
Overseas Shipping
Deliveries outside the UK are handled by TNT. A delivery fee applies and will depend on the destination and shipment requirements.
On-site training
Delivery and Training
If you choose on-site training and are based within approximately 120 miles of Coventry, delivery and training may take place on the same day.
Coordinated appointments
Planning Delivery Around Your Training
Your training date will be discussed when your order is arranged. For customers close enough to Coventry, combining delivery with on-site training may reduce the number of separate appointments required.
Same-day delivery and training is not guaranteed. The arrangement will depend on your location, the equipment ordered and appointment availability.
When placing an order
What We Will Confirm
Expected delivery period
We will explain the expected delivery timeframe when your order is placed.
Training arrangements
Where applicable, we will work with you to arrange a suitable training date.
International delivery fee
Overseas customers can contact us for details of the delivery charge that applies.
Questions about delivery?
Contact Our Team
Speak to us about overseas shipping costs, expected delivery periods or arranging delivery alongside on-site training.